Terms and Conditions

Our returns policy can be found here and is included in our terms and conditions.

WE ARE NOT AFFILIATED WITH ANY BRANDS SOLD. NO ITEMS SOLD ARE BRAND NEW OR ALTERED. 

Please read Pfrei Vintage's terms and conditions before purchase. Do not purchase from Pfrei Vintage if you do not agree with our terms and conditions.

Contact: info@pfreivintage.com

Instagram: @pfrei_vintage

1. Buying from Pfrei Vintage

Pfrei Vintage sells authentic vintage / second hand designer clothing, bags and accessories. Therefore, items will show signs of wear and may not come with original authenticity cards / dust bags / receipts. If an item does not come with its original dust bag or authenticity card this does not mean it is fake. As all items are second-hand and 10-40 years old, previous owners may have discarded of these. All items are authenticated in house and by a third party authenticator. More details of this can be found on our 'authenticity' section.

It is the buyers responsibility to study the item description/photographs before purchase as all items are vintage or second hand so will show signs of wear and could have smells. Please check all photos, measurements and the description before purchasing. Videos of the product are provided to show the full condition, therefore any faults shown in videos and photos are included in the condition description and must be studied meticulously by the buyer before purchase.

2. Shipping

All shipping costs are stated in our 'shipping' section. Pfrei Vintage uses Royal Mail as our main shipping courier, DO NOT PURCHASE IF THIS DOES NOT SATISFY YOU.

Please ensure you have entered the correct address upon checkout, it is not Pfrei Vintage's responsibility for buyers entering the wrong address. Please contact us ASAP if you have entered the wrong address.

INTERNATIONAL CUSTOMERS OUTSIDE OF THE UNITED KINGDOM MAY BE SUBJECT TO CUSTOM FEES. IT IS THE BUYERS RESPONSIBILITY TO PAY THESE CHARGES.

If customs fees are not paid on an international order and the parcel is returned to us, or an order is returned to us through no fault of our own (such as incorrect address, refusal to accept parcel or failure to collect/redeliver parcel), upon refund you will not receive a shipping refund (the actual cost of shipping will be taken off the refund total, not just what you paid) and will be charged a 5-10% restock fee (of your order total), no exceptions. This also applies to any UK orders. You will have to re-pay for the actual cost of shipping if you want the parcel re-sent to you.

3. Pfrei Vintage will not tolerate any rude messages. Please remember you are talking to a one woman team running a small business. Thank you.

We reserve the right to refuse service to anyone for any reason at any time.